Heva

IT Path Solutions supported the development of components for the Heva healthcare platform. Our team worked as part of an extended engineering team contributing to implementation under the client’s architectural direction.

What is Heva?

Healthcare platforms serving international patients often require efficient ways to respond to inquiries across multiple languages while maintaining accurate information about treatments, procedures, and travel arrangements.

To support these goals, the Heva team explored conversational AI capabilities that could assist patients in navigating healthcare options and logistical requirements.

IT Path Solutions participated as an engineering services provider supporting the development of certain technical components within the platform

Production URL:

heva – Care Without Borders | AI-Native Healthcare Platform

Technology:

ReactJS, Python, AI – ML

< Features >

List of App Features

AI-Powered Patient Inquiry Handling

Engineering support for conversational workflows enabling patients to ask questions about treatments, travel logistics, and procedures through an AI-driven chat interface.

Global Provider Discovery & Matching

Assisted with implementation of workflows connecting international patients with verified healthcare providers based on treatment needs and location.

Multilingual Conversation Support

Implementation support for handling patient conversations across multiple languages to serve international users.

Provider Conversation Management Tools

Engineering support for features allowing clinics to review inbound patient inquiries, track conversation history, and manage follow-up actions through a centralized interface.

Patient Summary & Case Context

Implementation support for features that present summarized patient information to providers for easier evaluation and scheduling decisions

Conversation Escalation Workflows

Support for functionality that allows AI-managed inquiries to be escalated to human providers when necessary.

Secure Payment Integration

Support for implementation of payment workflows enabling patients to complete transactions securely within the platform.

< Let’s Connect >Inspired by Our Work? Let’s Build Something Great Together.

Seen what we’ve delivered for others? We can do the same — or better — for you. Whether you’re starting fresh or scaling up, our team is ready to craft your success story.

< Rocket-Fueled Results >

Real examples of tech making business better

Pickup Time

Pickup Time is an end-to-end car booking platform that allows customers to reserve rides between selected locations with personalized travel preferences, including the number of passengers (adults and children), luggage specifications, and vehicle type.

Technology used

Online Course Marketplace

The Online Course Marketplace Platform is a multilingual, multi-currency e-learning solution that enables authors to create and manage structured courses with modules and lesson videos.

Technology used

LoopOS

LoopOS is a BrightSign device management system designed for hospitals and dental clinics to schedule and display engaging content on TVs and digital screens.

Technology used

Cash In flow – Secure Freelancer-Client Project Collaboration Platform

FlexPay Escrow is a secure, flexible, and user-friendly payment collaboration platform
designed to streamline project-based transactions between freelancers and clients.

Technology used